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Digital Cameras Photo Reviews of Gateway DC-T50 5MP Digital Camera w/ 3x Optical ZoomCustomer Review: Camera repair is worthless Summary: 1 Starspurchased in Jan 04 the DC-T50. Needed repair for faulty shutdown and "error" message when taking pictures. Send in for repair on Feb 23rd for a "10-day" repair time. Have made ten requests for information about progress of repairs - with no represenative able to identify if, how, or when it will be repaired or replaced. Always telling me they will get me the information - but never do. To date, still only promises to my inquiry... nothing about a deadline as to when it will be returned. VERY UNPROFESSIONAL RESPONSE AND INFORMATION SERVICE.
Customer Review: Great pictures, until you get random error messages! Summary: 1 StarsI loved the T50 for about 2 months. My experience has been that it takes great pictures, indoor and out. But then I started randomly getting the error message "Protected Card" when I would turn on the camera or try and delete a picture. Not every time, but often enough to be very annoying. Turning the camera off and back on once (sometimes twice) usually solved the problem, but it shouldn't be happening in the first place. As if that weren't bad enough, I've just started randomly getting a second error message. After I take a picture the screen will show "Error 5" and then the camera will turn itself off. The picture I just took will not have been saved to the card. Again, turning the camera off and back on once or twice makes it work again, but this is getting ridiculous! I should also note that Gateway online technical support has been completely useless. When I first emailed about the "Protected Card" error they responded by telling me to make sure I was using a memory card that was compatible with the camera. When I later emailed about the "Error 5" message they responded by instructing me on the proper way to insert a memory card into the camera. Having had the camera for 3 months I am well past the 15 day money back guarantee, but I am within the 1 year warranty period and I am going back to my friendly neighborhood Gateway store to see what they can do about it. Probably replace it with another identical camera that will do the same thing, but I'm going to give it a try. Caveat Emptor - Buyer Beware!
Customer Review: Horrible waste of money Summary: 1 StarsI am now on my third camera. Each one has had the same problem. I keep getting an error message stating "Protected card" (when the care is not protected). It is sporadic and makes the camera virtually unusuable. The message goes away after a while all by itself -- usually after the photo opportunity has passed.Gateway has no suggestions on what the problem is. Tech support just sends a new camera and it has the same problem. This is truly disgusting. I am now trying to get get my money back. I have wasted a bunch of money and lots of time. Also, I wanted the camera to use in my work and now I have to borrow someone else's camera to bring along as a backup in case this one decides not to work, which is often.
Customer Review: Great For First Timers -A Big Fan in Seattle, WA Summary: 5 StarsFirst time using a digital camera and it was a success ! Without reading the manual, was able to go from battery charging > printing out photos. Great picture clarity, features are simple to figure out and portability is great. I recommend this to first-timers.
Customer Review: Best 5 Megapixel Value Summary: 5 StarsAfter reading the Wall St. Journal review of the Gateway DC-T50 I decided to give it a shot. The photo quality is fabulous, and this is the first high quality digital camera I've owned that is small enough to carry with me most of the time. I strongly recommend picking up a larger memory card--128MB is plenty for me (it stores about 100 full resolution images). Battery life is much better than my previous Olympus camera with rechargeable AA's. 8x10 prints have tremendous detail--you can't tell that they're from a digital camera.
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